Support
Get help
A stranger evaluating Hawkeye, and a customer locked out of their account, both land here. Neither should be shown a sign-in wall.
contact@transition2.ai — we aim to respond within 2 business days, the same commitment /pricing, /terms and /privacy publish, rendered from the same record so these pages cannot say different things.
Before you write in
- Read the docs — the connect-your-AI-client guide and the four-step "how it works" walkthrough answer most getting-started questions without waiting on a reply.
- Check status if something looks down — it is a live check against this deployment's own database, not a static page.
- Locked out of your account? Reset your password rather than creating a second account — a second org for the same person is exactly the kind of mess a support request should prevent, not cause.
Security issues
See the security page for how this
product reasons about privilege and audit. If you believe you have found a
vulnerability, email the address above with [security] in the
subject line.